Designing Meaningful Experiences

Crafting services that are understandable, usable, and meaningful for real-world contexts and user needs.

User Research Insights

In-depth analysis to understand user needs, behaviors, and motivations for better service design.

A person is typing on a silver laptop with a screen displaying text about designing digital solutions for big customers. Nearby, there is a black smartphone and white earphones placed on the desk. The person's sleeves are light blue, suggesting a casual attire.
A person is typing on a silver laptop with a screen displaying text about designing digital solutions for big customers. Nearby, there is a black smartphone and white earphones placed on the desk. The person's sleeves are light blue, suggesting a casual attire.
Service Design Solutions

Creating tailored service experiences that enhance usability and engagement in various contexts and environments.

A woman is standing in front of a large sheet of paper attached to a wall, which contains sketches of a website layout. She is pointing to a specific section on the paper, seemingly explaining or presenting the design. The setting appears to be an office with glass walls and plants.
A woman is standing in front of a large sheet of paper attached to a wall, which contains sketches of a website layout. She is pointing to a specific section on the paper, seemingly explaining or presenting the design. The setting appears to be an office with glass walls and plants.
woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Henna's insights transformed our service design, making it more user-friendly and impactful for our clients.

Alex Smith

A group of four people engaged in a meeting inside a modern conference room. One person is standing and presenting at a whiteboard filled with a pie chart discussing 'UGC Types', while the others are seated at a table. Laptops and documents are in use, with a large screen displaying an online interface in the background. The room has acoustic wall panels and a neat, modern design.
A group of four people engaged in a meeting inside a modern conference room. One person is standing and presenting at a whiteboard filled with a pie chart discussing 'UGC Types', while the others are seated at a table. Laptops and documents are in use, with a large screen displaying an online interface in the background. The room has acoustic wall panels and a neat, modern design.

The portfolio reflects a deep understanding of user needs, resulting in meaningful and effective design solutions.

Maria Jones

A person is holding a smartphone displaying app interface designs while sitting in front of a laptop with matching app designs on its screen. The setup is on a white desk that also has a plant, water bottle, and a book titled 'CEREAL'.
A person is holding a smartphone displaying app interface designs while sitting in front of a laptop with matching app designs on its screen. The setup is on a white desk that also has a plant, water bottle, and a book titled 'CEREAL'.
★★★★★
★★★★★
gray computer monitor

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Connect for inquiries about user research and service design projects.

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henna.helminen@gmail.com

+358401740400

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